Frequently Asked Questions
Everything you need to know about our innovative mobile accessories and tech solutions.
What is the shipping timeframe for my order?
Standard shipping typically takes 5-10 business days depending on your location. We also offer expedited shipping options at checkout for faster delivery.
Are MOFT products compatible with MagSafe technology?
Yes, our Snap-on series is specifically designed with built-in magnets to ensure full compatibility with iPhone MagSafe models and MagSafe-compatible cases.
What is your return policy for electronics and accessories?
We offer a 30-day return policy. Products must be in their original packaging and in unused condition to qualify for a full refund.
How do I ensure the adhesive stand won't damage my device?
Our adhesive stands use a specialized reusable glue that leaves no residue. It can be detached easily and repositioned by wiping the adhesive surface with a damp cloth.
Do you offer a warranty on your products?
Every MOFT product comes with a 6-month limited warranty covering manufacturing defects and material issues under normal usage conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.